Dec 30

What is Managed IT?

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It can be difficult for a small to medium sized business to keep up with their technology needs. As your organization changes, technology changes, and market conditions change it becomes extremely time consuming and frustrating to have your IT systems keep up. At the same time the need for a full time in-house IT services just isn’t there. However, only reacting to problems when they come up reduces the life of your systems, and cuts away at employee productivity. Managed IT services solve this problem.

Traditionally, small and medium businesses hire an IT services company to fix things when there is a problem.  They pay by the hour, and their monthly IT expenses can be really unpredictable.  Productivity also suffers because no one is keeping an eye on the IT systems.  Rarely, problems are prevented.  They just need to be fixed after they happen.

With managed IT services you pay a flat fee each month giving you predictable costs.  Just like traditional IT services, when there is a problem the firm will fix your problems, but there is no hourly fee.  The reapirs are included.  However, that is only the beginning.

Managed IT services also provide monitoring and preventative maintenance.   Monitoring can detect problems before they have a chance to wreak havoc on your business reducing or even preventing downtime.  With preventative maintenance many problems can be avoided.  Just like you need to give your car an oil change regularly, you need to performance maintenance on your computers, servers, and IT equipment to keep them running smoothly.

In addition to monitoring and maintenance antivirus, anti-spyware, and backup software is included.  This software will help keep your data safe and reduce the risk of lost or damaged data.  We have all felt the pain of loosing a file that we spent a lot of time creating.  Regular backups and antivirus will help reduce the risk of lost data.

Z3 I.T. Solutions provides managed IT services. Contact us today for your free, no obligation, quote.

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